At Kensgrove®54 Ceiling Fan, 72 Ceiling Fan, Ceiling Fan, we respect the privacy of our users and recognize the importance of protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information received through our website and affiliated websites (collectively the “Site”). Please read this Privacy Policy carefully.
Information We Collect
We collect both personally identifiable information and non-personally identifiable information through the Site:
Personally Identifiable Information
Personally identifiable information refers to information that identifies you personally, such as your name, email address, phone number, address, payment information, and any other information that is directly associated with that identifiable information.
We collect personally identifiable information when you:
- Create an account
- Make a purchase
- Sign up for our newsletter
- Participate in surveys, polls, promotions, or contests
- Request customer or technical support
The types of personally identifiable information we may collect include:
- Name
- Email address
- Phone number
- Address
- Payment information (credit card number, expiration date, CVV code, and billing address)
- Account password
- Purchase history
- Contact preferences
- Communication content (emails, live chat transcripts)
Non-Personally Identifiable Information
We collect information that is sent to us automatically by your web browser, mobile device, or internet connection. This information typically includes your IP address, device ID, device type, operating system, location, and browser type.
We also use cookies and other tracking technologies like pixels and web beacons to collect non-personally identifiable information about your visit to our Site. Cookies are small text files stored on your device that contain information like user preferences and activity.
The non-personally identifiable information we collect includes:
- IP address
- Device ID
- Device type
- Operating system
- Browser type
- Geographic location
- Pages visited on our Site
- Links clicked
- Time spent on pages
- Website traffic patterns
- Website usage
- Referring webpage/source
How We Use Your Information
We use the information we collect for the following purposes:
- Process orders and manage accounts – We use your personally identifiable information to take and handle orders, deliver products and services, process payments, communicate about orders, provide support, and manage your account.
- Personalize and improve the Site – We use cookies and other tracking technologies to analyze how visitors interact with and navigate the Site. This helps us optimize site design, functionality, and convenience.
- Communicate with you – We may contact you with important information about your account as needed to provide service, address issues, and inform you of new products, services or promotions. You can control how we contact you in your account settings.
- Share reviews – If you leave a review, we may publicly post it along with your name on our Site. We obtain your consent prior to posting any review.
- Contests and promotions – We collect information to administer contests and sweepstakes. Participation is voluntary and subject to official rules.
- Conduct research – We use data analytics to better understand our users, identify trends and patterns, improve our products and services, and support business development. Personally identifiable information is removed from aggregated data.
- Comply with legal obligations – We use your information when we believe it necessary to comply with laws, lawful requests, or legal process served on us.
- Protect site and users – We use information to enforce our Terms of Use, prevent fraud, defend our legal rights, and protect our users and company assets.
In accordance with applicable laws, we will only collect, use, and share your information where we have an appropriate legal basis, such as:
- Your consent
- Entering into or performing a contract
- Our legitimate interests as a business (where it does not override your rights)
- Legal obligations
- Protection of vital interests
- Performance of a task in the public interest
We will obtain your consent before collecting or using sensitive information such as medical, financial or criminal data.
Information Sharing
We do not sell, rent, or share your personally identifiable information with third parties for marketing purposes. However, the following describes when we may share your information:
- Service providers – We use trusted third party service providers to help us operate, provide, maintain, and improve the Site. This includes payment processors, shipping partners, email service providers, web analytics, and more.
- Business transfers – Information may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding.
- Legally required – We may disclose information if legally required to comply with laws, lawful requests, or legal process served on us.
- Protect rights – To protect the rights and safety of our users, ourselves, and others, we may disclose information as necessary.
- Anonymous or Aggregated Data – We may use and share non-personally identifiable information publicly to improve our Site. For example, we may share aggregated user statistics to display trends.
Other than the above, we will not share your personally identifiable information without your consent.
Data Retention
We retain your personally identifiable information for the period necessary to serve you, fulfill transactions, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. Non-personally identifiable website usage data is retained for a maximum of 24 months.
Privacy Rights
You have the following rights with respect to the personally identifiable information we hold about you:
- Right of access to your personal data
- Right to rectify or erase your personal data
- Right to restrict or object to processing of your personal data
- Right to data portability to obtain and reuse your data across services
- Right to opt out of sale of personal data
- Right not to be subject to automated decision-making
To make a request regarding your personal data, please contact us using the information in the Contact section below. We reserve the right to charge an appropriate fee to cover our costs of providing you this information.
If you are located in the European Economic Area or UK, you also have the right to lodge a complaint about how we process your personal data with your local data protection authority.
Do Not Track Requests
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. Like many websites, our Site is not currently configured to respond to “Do Not Track” signals from browser settings. To control what information is collected by us, visit the Privacy Settings section of your account.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect or use personal information from children under 13 without prior parental consent. If we learn that any personal information has been collected on our Site from a child under 13 without parental consent, we will take appropriate steps to delete this information. If you believe your child has provided us with personal information, you may contact us using the information below and request that their information be removed.
Links to Third Party Sites
Our Site contains links to third party websites that are not controlled or operated by us. We are not responsible for the privacy practices or content of those sites. Please read the privacy policies of each website that collects your personal information.
Security
We use reasonable security measures to protect your personal information against unauthorized access or disclosure. However, no data transmission over the Internet or data storage system is completely secure. We cannot guarantee the absolute security of your information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time as we add new products and features, as we improve our Site, or as laws change. Your continued use of our Site constitutes acceptance of the updated Privacy Policy. The effective date will be posted at the top of this Privacy Policy. We encourage you check this policy periodically for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Kensgrove®54 Ceiling Fan, 72 Ceiling Fan, Ceiling Fan
123 Ceiling Fan Lane
Tampa, FL 33602
[email protected]
We will respond to all requests within 30 days. This policy was last updated on March 1, 2023.
Cookie Policy
A cookie is a small text file that a website stores on your device when you visit it. Cookies allow sites to remember your actions and preferences over time. We use cookies and similar tracking technologies for several purposes to improve your online experience.
Types of Cookies Used
Essential cookies – These cookies are essential to provide core site functionality and to securely access our Site. Examples include remembering login details and site preferences.
Account-based cookies – These cookies are used to recognize a computer or device when someone logs into their account to provide a personalized and secure experience.
Performance and analytics cookies – We use these cookies to collect usage data to optimize Site functionality and improve the user experience. For example, we use Google Analytics cookies.
Advertising cookies – We use these cookies to display relevant ads that reflect your interests. For example, Google or other partners may use cookies to provide you more relevant ads on other sites based on your interactions with our Site.
Social media cookies – These cookies allow you to share content on social media platforms like Facebook and Twitter. They also allow social media platforms to track your interactions with our content.
Consent-based cookies – We use these cookies to store your cookie preferences and other choices you make about how we use your data.
Managing Cookies
Most web browsers automatically accept cookies, but you can modify your browser settings to control cookies. Please note that refusing or disabling cookies may cause some site functionality to stop working.
You can delete cookies already on your device by clearing your browsing history. This will remove all cookies from all websites you’ve visited. To manage cookies specific to our Site, adjust your privacy settings in your account.
Your browser or device may include “Do Not Track” functionality. As mentioned above, like most websites, we do not currently respond to Do Not Track browser settings or signals.
Contact Us
If you have any questions about our use of cookies, please email us at [email protected]. This Cookie Policy was last updated on March 1, 2023 and applies to all sites owned and operated by Kensgrove®54 Ceiling Fan, 72 Ceiling Fan, Ceiling Fan.