At Pronto Uomo®, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from users of our website, pronto-uomo.com (the “Site”). Please read this Privacy Policy carefully.
Information We Collect
We collect information from you in various ways when you visit our Site, make a purchase, or interact with us.
Information You Provide Directly
We collect information you provide directly to us, such as when you make a purchase, create an account, subscribe to our newsletter, utilize our services, contact us via email, chat, or social media, participate in surveys, contests, or promotions, leave comments or reviews, or otherwise communicate with us. This information may include:
- Contact information such as name, email address, phone number, and mailing address
- Account information such as username, password, and preferences
- Payment information such as credit/debit card number and billing address
- Comments, feedback, and other information you provide when you contact us
Information Collected Automatically
We collect certain information automatically when you visit or interact with our Site:
- Log data such as browser type, operating system, IP address, pages visited, search terms, and date/time of visits
- Device information such as device type, device ID, screen resolution, and browser information
- Location information based on your IP address or mobile device GPS
- Cookies and other tracking technologies to recognize you, customize your experience, and collect aggregated visit data
Information from Other Sources
We may obtain information about you from other sources, including:
- Social media platforms if you connect with or contact us through them
- Third-party partners and services that provide content, advertising technology, and analytics services for our Site
- Publicly available sources such as open government databases or other data in the public domain
How We Use the Information We Collect
We use the information we collect for the following purposes:
- To provide our products and services and process transactions, such as orders, returns, exchanges, and payments
- To respond to inquiries and requests and provide customer service
- To send administrative information such as order confirmations, invoices, shipping notices, security updates, and assistance with use of our products or services
- To send promotional communications about products, services, sales, partnerships, and events we think may interest you (you can opt out of these anytime)
- To personalize user experience by presenting content, ads, and offers tailored to you
- To improve our products and services and develop new ones, including through research, analytics, and customer feedback
- To prevent and address fraud, breach of policies or terms, and threats or harm
- To comply with legal obligations such as responding to subpoenas, court orders, or other law enforcement requests
How We Share the Information We Collect
We may share the information we collect about you in the following ways:
- With third party service providers and partners who assist us in operating our business, Site, and providing our products and services to you, such as payment processors, shipping companies, marketing partners, developers, analysts, customer support, email delivery services, and more. We require these parties to handle your information in accordance with relevant laws.
- When you allow us to share your information with another company, such as directing us to share your information with third parties of your choosing.
- When you post on community forums like our blog, certain information like your name, profile picture, and the content of your post may be publicly visible.
- In case of merger, sale, or asset transfer if we sell or transfer our business, assets, or operations in whole or in part.
- To comply with legal obligations, we may disclose your information if we are required to do so by law, regulation, subpoena, court order, or other government or law enforcement entity.
- To protect legal rights and interests, such as to enforce our Terms of Use, policies, and agreements, resolve disputes, prevent fraud, misrepresentations, security or technical issues, protect our rights and property, or protect the safety of Pronto Uomo®, our employees, customers, or the public.
Cookies and Online Tracking
We and our third party partners use cookies, pixel tags, and similar technologies to automatically collect information about how you interact with our Site. We use this information to provide the services and products you request, remember your preferences, customize your browsing experience, measure Site performance, and for online advertising purposes.
You can control the use of cookies at the browser level and opt out of online behavioral ads by adjusting your browser or device privacy settings. Note that certain features of our Site may not work as intended if you disable cookies and online tracking. We do not respond to browser Do Not Track signals at this time.
Security of Your Information
We use industry standard technical and administrative security measures to protect your information against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free. We therefore cannot guarantee the security of information transmitted to or by us over the Internet.
Children’s Privacy
Our products and services are not designed for or targeted toward children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If you are a parent or guardian and believe your child has provided us with information without your prior consent, please contact us using the information below.
Your Choices and Rights
You may opt out of receiving our marketing emails by following the unsubscribe instructions included in each email. Note that you cannot opt out of essential administrative and legal notices, such as order confirmations or security updates.
If you have an account with us, you can access and update certain account information and preferences by logging into your account.
You may request access to or correction of certain personal information we hold about you. You also have the right to request deletion of your personal information, object to or restrict certain processing activities, and request data portability under certain conditions.
To make privacy requests relating to your personal information, please contact us using the information below. We will respond to your request in accordance with applicable laws.
In your request, please make clear what information you would like access to or changed, whether you would like to have your information deleted, or if you would like to object to or restrict certain processing activities. For security reasons, we may take steps to verify your identity before complying with privacy requests.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in law or our privacy practices. We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Site. Your continued use of our Site constitutes acceptance of the amended terms.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:
Email: [email protected]