Last updated: March 01, 2023
Mozo Chef® Shoes (“Mozo“, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or make purchases from us.
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By visiting our website or purchasing our products, you agree to the collection, use, disclosure and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our website and shopping with us is also subject to our Terms and Conditions.
What Personal Data We Collect and How We Use It
Personal data means any information relating to an identified or identifiable individual. The personal data we collect depends on how you interact with our website and business. Here are the ways we collect personal data and how we use it:
Shopping With Mozo
- Account Registration: When you create an account with us, we collect your name, email address, phone number, and password. This allows us to create and manage your account, service orders, and communicate with you.
- Purchases: When you purchase from us, we collect your name, billing/shipping address, phone number, email address, payment method, and order details. We use this to process, fulfill and manage orders, payments, returns/exchanges, provide services, and communicate with you about orders.
- Marketing Opt-In: If you subscribe to our mailing list, we collect your email address and name. We use this to send you newsletters, advertise promotions or new products. You can opt out anytime.
Visiting Our Website
- Log Data: When you visit our website, we automatically collect your IP address, access dates and times, browser type and operating system. We use this to understand traffic patterns, analyze trends, and improve our website.
- Cookies: We use cookies and similar technologies to provide our services, customize content, analyze trends, administer the website, and track visitors’ movements. You can disable cookies in your browser settings.
- Website Forms: Any information you enter when using website forms like the contact form is stored only long enough to process and respond to your request or inquiry.
Social Media
- We have official profiles on social media sites like Facebook, Instagram, Twitter, YouTube, TikTok, and Pinterest that allow you to engage with our content and community. Any information shared with or by Mozo on social media will be subject to each platform’s privacy policy.
How We Share Personal Data
We only share your personal data as needed for the purposes stated above. This includes sharing with:
- Service providers: Companies that provide services on our behalf like payment processing, order fulfillment, shipping, email/marketing systems, website hosts, analytics companies, customer service software, etc.
- Business transfers: If Mozo goes through a transition like a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your data will likely be part of the assets transferred.
- Law enforcement: When required to comply with valid legal processes like warrants, court orders, or subpoenas.
- To protect legal rights: To resolve disputes, enforce our policies, and protect the rights and safety of Mozo, our customers, and the public.
We do not share your personal data with any other third parties or for any other reasons not described in this policy.
How Long We Keep Personal Data
We retain personal data for only as long as needed to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. For example:
- Account information is kept until you close your account with us.
- Order history is maintained for analysis purposes and dispute resolution.
- Marketing data is kept until you unsubscribe or opt-out from our mailing list.
- Most website data is kept for about 30 days.
How We Protect Your Personal Data
Mozo takes reasonable and appropriate measures to protect the confidentiality, integrity, and availability of the personal data we collect and store about you. But no website, server or database is completely secure or error-free. We cannot guarantee absolute protection. Our systems could still be breached, suffer failures or human errors.
Here are some of our security practices:
- Encryption of data in transit and at rest
- Restricting access to personal data only to authorized personnel
- Maintaining technology safeguards like firewalls, intrusion detection/prevention systems, and endpoint security solutions
We also require privacy and security training for employees that handle personal data. If a data breach does occur, we will follow applicable laws for reporting it.
Your Data Rights and Choices
At Mozo, we aim to be transparent about how we use your data and give you control over it. You have the following rights:
- Access / Update Data: You can request access to or a copy of any personal data we hold about you. You can update or correct inaccuracies in your personal data by logging into your account or contacting us.
- Delete Data: You can request that we delete your personal data from our records. Note that we may retain some data if it is necessary for our legitimate business interests or legal obligations.
- Restrict Processing: You can ask us to stop using all or some of your personal data (like if data is inaccurate).
- Object to Processing: You can object to how we are using your data if our legal basis is legitimate interest. We will cease processing unless we demonstrate a compelling reason to continue.
- Data Portability: You can get a copy of certain personal data for transfer to another controller. This applies to data you consented to give us or was processed under a contract with you.
- Revoke Consent: You can change your mind and revoke consent you previously gave Mozo for specific processing activities like direct marketing communications.
You can make data rights requests by emailing our Data Protection Officer at [email protected]. Please be as specific as possible about which right you are seeking to exercise. To protect your information, we will verify identities before responding to requests.
You can also manage certain data use preferences:
- Marketing Emails: Click “unsubscribe” at the bottom of any marketing email from us to opt out of future communications.
- Cookies: Most browsers let you remove or reject cookies and related technologies. Our website may not function properly without certain cookies.
- Social Media: Manage your preferences through each platform’s privacy settings.
- Mobile Notifications/Ads: Change your device notification and ad preferences. Opt out of mobile ad tracking.
If you have privacy-related questions or unresolved issues with Mozo, you can contact our Data Protection Officer at [email protected]. You also have the right to lodge a complaint with your local data protection authority about our data collection or use practices.
International Data Transfers
Mozo operates globally, so your personal data may be stored and processed outside your country of residence, wherever our data hosting providers, servers, or business operations are located. We take steps to ensure data receives the same level of protection as under applicable laws of the country it originated from, like signing standard contracts approved by regulators. You consent to the transfer of your data to other jurisdictions as needed for the purposes described in this Privacy Policy.
Children’s Data
Our website and services are meant for adults. We do not knowingly collect, use, or store personal data from anyone under age 18 without parental consent. If you become aware we collected data of a child without proper consent, please contact us immediately so we can delete it.
Links to Other Websites
Our website and communications may contain links to or from other sites not affiliated with Mozo, like social media sites. We are not responsible for the privacy practices or content of those sites. We suggest reviewing the privacy policies of any linked sites you visit from our website.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as our data practices evolve, policies change, or new legal requirements arise. If we make material changes, we will provide notice through our website or email. We encourage you to review this page periodically for the latest on our privacy practices.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or use of your personal data, please email us at [email protected]. Our Data Protection Officer will respond as soon as possible.
