Last updated: January 30, 2023
Overview
Ignite Evenings® (“Ignite Evenings“, “we“, “us“, or “our“) operates the ignite-evenings.com website (the “Site“).
This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or make a purchase from our Site. Please read this Privacy Policy carefully.
We respect the privacy of each Site visitor. Your use of our Site means you accept the practices described in this Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us using the information provided at the bottom of this document.
Information We Collect
We want you to understand the types of information we collect when you interact with our Site.
Data You Provide to Us
We may collect personal information you provide directly to us when you use our Site. This includes:
- Contact Data: We may collect information like your name, email address, phone number, billing address when you create an account, make an order, sign up for our newsletter, request a catalog, contact customer support, or otherwise communicate with us.
- Order Information: We collect data relating to the purchases you make on our Site including what you purchased, when and where it’s shipped, billing and payment details, and other order details.
- Payment Data: To process payments, we may collect your credit/debit card number, expiration date, CVV code, and billing address. This data is processed by trusted third-party payment processors and we do not store it on our systems.
- Account Data: We store personal information like your name, email, password, phone number, and preferences when you create an account with us. You can update this at any time by logging into your account.
- Interests and Communication Preferences: If you sign up for our mailing list or request a catalog, we collect your interests and preferences to customize the communications we send to you. You can opt out anytime.
- Social Media: If you interact with our social media accounts like Facebook, Instagram or Twitter, we may collect information provided by those sites including your profile information, posts, and activities.
Data From Third-Parties
We may also collect data from third-party sources to better understand users visiting our Site. This may include:
- Demographic Data: We may collect demographic information about you such as your age, gender, interests, and household data from third-party marketing firms. We use this to customize your experience with our brand.
- Third-Party Accounts: If you link a third-party account like Google or Facebook to your account with us, we will have access to information you authorize these sites to share with third parties. This may include your email, name, profile picture, gender, interests, and public posts/activity on those sites.
Automatically Collected Data
We may automatically log information about you and your device when you access our Site. This includes:
- Log Data: We collect server logs which may include information like device IP address, access dates and times, app crashes,pages viewed, and the website you visited before navigating to our Site.
- Usage Data: We collect information on how you interact with our Site such as pages visited, links clicked, items viewed or added to your shopping bag, and time spent on pages.
- Device Data: We may log the type of device and operating system you use to access our Site. We may also collect device identifiers like IP address, MAC address,mobile IDs, and other unique identifiers.
- Location Data: With your consent, we may collect your device’s precise geolocation information. We never collect or store your exact GPS coordinates.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect usage data and personalize your experience on our Site. You can learn more below.
How We Use Your Information
We only use your personal information for business purposes to operate, provide, develop, and improve the products and services we offer. Some examples include:
- Process, manage, and fulfill your orders
- Communicate with you about your account, purchases, and our products
- Personalize your experience by recommending products we think you’ll like
- Provide customer support, resolves disputes, and troubleshoot issues
- Administer contests, competitions, surveys, or promotions
- Secure our systems and assets
- Process payments, refunds, and prevent fraud
- Comply with legal and regulatory obligations
- Resolve disputes, enforce agreements, and protect legal rights
We only retain your personal information for as long as needed to fulfill the purposes for which it was collected or as required by applicable laws. We will then securely delete or anonymize it.
How We Share Your Information
There are times when we may need to share your personal information with others for the purposes outlined in this Privacy Policy. We may share with:
- Service Providers: Trusted third-party vendors who help operate our Site by providing services like website hosting, order fulfillment, payment processing, customer service software, email communications, or analytics providers. We ensure service providers only access and use your information to perform the services they are engaged for and are obligated to keep your data confidential.
- Business Partners: Trusted third parties that we partner with to offer co-branded products, services, or promotional offers. We will not share any personal information with partners, except what’s directly pertinent for them to complete their part. Partners must agree to keep your data secure, confidential, and only use it for authorized purposes.
- Within Our Family of Brands: We may share your data internally within our family of retail brands for the purposes outlined in this Privacy Policy. Access to your personal data is limited to staff who require it to perform their duties and they must adhere to strict data security standards.
- Law Enforcement: We may be obligated to provide data when reasonably required to comply with a law, regulation, subpoena, court order, or legal request by government authorities. We carefully validate these requests before disclosing any personal information and only provide data specifically required by law.
- Asset Transactions: If we go through a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of our assets, your data may be sold, disposed of, or transferred as part of that transaction. We will make reasonable efforts to notify you and the receiving party of your data through the contact information you provided to us.
- To Protect Rights: We may share your information to assert or defend against legal claims, prevent harm or financial loss, enforce our Terms of Service, prevent fraud, or protect public safety. For example, we may share data with others in order to stop a cybersecurity incident.
We do not sell or rent your personal information for monetary gain. We only share data when required to complete transactions initiated by you, operate our business efficiently, or comply with the law.
Your Choices & Transparency Controls
We provide you control over how we collect, use, and disclose your personal information.
Email and Push Notification Preferences
If you receive marketing communications from us, you can always opt-out by following the unsubscribe instructions located at the bottom of each email or changing your notification settings within your device or app. Even after unsubscribing, you may still receive transactional and account-related emails from us.
Browser Cookie Controls
Most web browsers provide control options to block and delete cookies. You can adjust your browser settings to limit or restrict cookies or have your device warn you each time a cookie is placed on it. Blocking cookies may impact website functionality and your user experience.
Online Advertising Opt-Outs
You can opt-out of interest-based advertising served by participating third parties by visiting:
- Digital Advertising Alliance
- Network Advertising Initiative
Do Not Track Signals
Some browsers allow you to enable “Do Not Track” signals which send a special request to the websites you visit indicating you do not wish to receive personalized ads. Because a universal standard has not yet been established for how companies should respond to these signals, we do not currently respond to these signals.
Promotional Communications
You can opt out of receiving our marketing emails or texts by following the unsubscribe instructions included in each message or by contacting us. Even if you unsubscribe, we may still need to send you communications relating to your account and your transactions.
Modifying Account Information
If you have registered for an account with us, you can login at any time to modify the information provided. The personal information you provided will be updated and inaccurate or incomplete data will be corrected. Some information may remain in our archives for recordkeeping purposes as required by law.
Your Data Rights
You have certain rights relating to your personal data and can make choices about how we collect, use, and share it. Your rights include:
- Obtaining a copy of your data that we hold
- Asking us to update or correct your data if inaccurate
- Requesting we delete personal data we have about you
- Restricting how we use your data
- Withdrawing consent where we relied on your permission
- Accessing your data in a portable format
- Opting out of communications and direct marketing
To make a request, please contact us using the information provided below. For your protection, we require verification of identity before fulfilling data requests. Please note, in certain cases we may limit or deny requests where exceptions under applicable law apply.
Data Security & Retention
We utilize administrative, technical, and physical safeguards to secure the data we collect. This includes access controls, encryption, firewalls, site monitoring, and SSL connections. Staff are trained to handle your data properly and policies are in place to restrict access on a need-to-know basis.
We will retain your personal information for the period of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law or regulations. Your data will be deleted after retention is no longer necessary.
Use by Minors
Our Site is not directed to individuals under the age of eighteen (18), and we do not intentionally collect personal data from minors. If we discover we have accidentally collected data from a minor (as defined by applicable law), we will promptly delete it. Minors must have permission from a parent or legal guardian to use our Site and make purchases.
International Data Transfers
We are headquartered in the United States and have service providers located in other countries. Your personal information may be transferred to the U.S. or other locations where privacy laws may differ and be less stringent. Where required, we implement appropriate data transfer mechanisms to comply with applicable laws when transferring your data across borders.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices, compliance requirements, new processing activities, and to incorporate feedback. We encourage you to review this Privacy Policy periodically to stay up-to-date about how we are handling your personal information.
The updated version will be indicated by an updated “Revised” date and the changes will take effect immediately after being posted. Your continued use of our Site indicates acceptance of the terms of the then-current Privacy Policy.