Last updated: March 1, 2023
Introduction
Welcome to the website and online store of Coconut Girl® Scout Cookies, Ice Cream! These Terms and Conditions are a legal agreement between you and Coconut Girl® Scout Cookies, Ice Cream detailing how you can use our website and shop with us.
By accessing and browsing our website or purchasing products from us, you confirm you have read, understood, and agreed to be bound by these terms. If you don’t agree with the terms, please do not use our website.
We may occasionally make changes or updates to these terms. Revised terms will take effect as soon as they are accessible on the site. We encourage you to review these terms periodically for any updates.
Key Points
Here are some key points about these terms you may want to take note of:
- You must be at least 18 years old or have parental consent to legally agree to these terms.
- We grant you a limited license to access and use our website and shop with us.
- You are responsible for keeping your account credentials and payment information secure. We are not liable for any unauthorized access to your account.
- We may make changes, suspend service, or terminate accounts if users violate these terms.
- We aim for accuracy in product details, pricing, and other site content but errors can occur. We reserve the right to correct any errors.
- We provide refunds in accordance with our return policy. Please get in touch if you have any issues with an order.
- Users are responsible for any taxes that may apply to purchases.
- We have discretion to refuse orders for any reason.
- Products may differ slightly from their images. Color, packaging, and other detail may vary.
Use of the Website and Services
You must be at least 18 years old or have parental consent to agree to these terms and use this website. By accessing the site, you represent and warrant you are at least 18 or have consent from a parent or guardian.
Coconut Girl® Scout Cookies, Ice Cream grants users a limited, non-exclusive, non-transferable, and revocable license to access and use our website and online store in accordance with these terms.
You agree not to use the website or services for any unlawful or prohibited activities. Users may not attempt to interfere with the proper functioning of the site, such as bypassing security measures, scraping content, or attempting to access restricted areas.
Account Creation and Security
In order to make purchases, you may need to create a personal account and provide information including your name, email address, phone number, and payment details. This account allows us to process your orders and provide better customer service.
You agree to provide accurate information when creating an account. We recommend using a strong password and not revealing your password to others. You are solely responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately of any unauthorized account access so we can take steps to secure your account. We are not liable for any loss arising from unauthorized access to user accounts due to no fault of our own.
Order Processing and Sales Contracts
When you place an order on our website by clicking “Purchase” on a product page, you agree to pay the stated price for that item. This creates a legally binding sales contract between you and Coconut Girl® Scout Cookies, Ice Cream.
You can review and modify your order anytime before clicking the purchase button. However, after orders are placed we begin processing them quickly. Orders cannot be changed or cancelled once the purchase button is clicked.
If your order cannot be fulfilled or payment cannot be processed, we will attempt to notify you using the contact details provided. You must ensure your contact information is correct during checkout. We reserve the right to restrict orders or certain products at our sole discretion.
Product Details and Content Accuracy
We aim to display products accurately with the correct prices, descriptions, specifications, availability, and accompanying images. However, errors may sometimes occur. We reserve the right to correct any inaccuracies in pricing or product-related information.
The colors and detail you see will depend on your device and we cannot guarantee they will perfectly reflect the actual product. Product packaging and materials may also contain more information than displayed on our website. Therefore, customers should always read labels, warnings, and directions on the actual product carefully before use or consumption.
Product descriptions are not intended as medical or healthcare advice. If you have any concerns, please consult your doctor/physician.
Payment Processing
All transactions are processed by secure third-party payment providers. We accept most major credit cards. You represent that you are authorized to use the payment method provided.
Charges will appear on your statement under the business name “Coconut Girl” or similar identifier. Please contact us if you do not recognize any charges from us on your account statement.
Taxes may apply to your order and will be added at checkout where required. You are liable for paying any applicable taxes.
Shipping and Delivery
We will arrange for your order to be shipped to the delivery address you provide. Please ensure your address is complete and accurate during checkout. We are not responsible for incorrect or incomplete addresses.
Delivery timeframes may vary based on your location and chosen shipping method. Any estimated delivery dates are not guaranteed. We will not be liable for any delays caused by unforeseen circumstances outside our control. If no one is available to accept delivery, your order may be returned to us. Re-delivery charges may apply.
Orders are shipped on business days only. Weekends and holidays do not count as business days.
Risk and title of products pass to you upon delivery by our courier. Please inspect packages promptly on arrival and contact us if you notice any damage or errors with your order.
Returns Policy and Refunds
If you are unsatisfied with a product for any reason, you can return it to us within 30 days of the original purchase date for a full refund. Please refer to our Returns Policy for full details on eligible items, return process, refund timeframes, and more.
We want you to be fully satisfied with every purchase. If you have any issues at all, such as damaged or defective goods, incorrect items, or delivery problems, please get in touch with us promptly so we can set things right.
Refunds will be processed back to the original payment method used at checkout. Refund processing times vary depending on your financial institution.
User Content and Conduct
Users are welcome to post content on our website in designated areas, such as reviews, forum discussions, comments, and submissions to polls/surveys. By posting any content, you represent you are legally entitled to submit it and it does not violate any laws or third party rights.
We reserve the right to moderate or remove any user-generated content at our discretion. User content should not:
- Infringe any intellectual property, privacy, or other rights
- Contain offensive, obscene, abusive, or inappropriate language
- Promote violence, illegal acts, or discrimination
- Misrepresent your identity, affiliation, or experience
- Include confidential information or spam
- Link directly to malware, viruses, spyware, etc.
By posting content, you grant us a perpetual, non-exclusive right and license to reproduce and modify it for site display, marketing, and internal analysis purposes. If you have any concerns with user content, please contact us.
Privacy Practices
We respect the privacy rights of our users. Please refer to our Privacy Policy to understand how we collect, use, and protect the personal information you may provide on this website. By agreeing to these terms, you consent to our collection and processing of your data as outlined in our Privacy Policy.
DMCA Copyright Policy
Coconut Girl® Scout Cookies, Ice Cream respects intellectual property rights. If you believe your copyrighted work has been reproduced or shared on our site without authorization in a way that constitutes infringement, please submit a notice to our designated Copyright Agent. When submitting notices, please provide:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the infringing content that should be removed.
- Your contact information including name, address, phone number, and email address.
- A signed statement confirming the accuracy of the notice and your authorization to submit it on behalf of the copyright holder.
- A signed statement, under penalty of perjury, that you believe the material cited is infringing and should be removed.
Our Copyright Agent can be reached at:
Email: [email protected]
Disclaimers and Limitations of Liability
While we aim for a positive user experience, the site, products, and services are provided “as is” without warranties of any kind, either expressed or implied. We cannot guarantee this website or its servers are free of viruses and other harmful components.
To the fullest extent permitted by law, Coconut Girl® Scout Cookies, Ice Cream disclaims any liability for damages arising from use of this site, including direct, indirect, special, incidental, or consequential losses/damages.
We are not liable for any damages arising from use of this website including loss of profits, loss of revenue, loss of data, business interruption, costs of procurement of substitute products or services, or any indirect, special or incidental damages even if the possibility of such losses was disclosed or foreseeable.
The maximum aggregate liability of Coconut Girl® Scout Cookies, Ice Cream for any claims is limited to the total amount paid by you to us in the preceding 3 months before the liability arose.
Indemnification
As a condition of use, you agree to indemnify and hold harmless Coconut Girl® Scout Cookies, Ice Cream and our employees, agents, and contractors from any liabilities, expenses, damages, and costs arising from claims related to your use of this website or any violation of these terms. This includes defending us against any third party claims, costs, and legal fees.
Changes and Termination
We reserve the right to modify these terms at any time without notice. Updated terms will be posted on this page and are effective immediately when published. You will be notified of significant changes via email or our website banner.
We may suspend, restrict, or terminate any accounts or users who violate or attempt to violate these terms. However, we have no obligation to monitor access to or use of the website and are not liable for any unlawful activity committed by users.
We reserve the right to permanently disable or delete accounts at our sole discretion without notice, including for improper use or account inactivity over an extended period. Cancelled accounts will not be reinstated.
General Provisions
These terms constitute the entire agreement between you and Coconut Girl® Scout Cookies, Ice Cream related to use of this website and shopping with us.
If any provision of these terms is found invalid by a court of law, the other provisions will remain valid and enforceable.
No failure or delay by us in enforcing any rights or exercising any remedies will operate as a waiver unless expressly waived in writing. A waiver of rights or remedies in one instance does not constitute a continuing waiver.
These terms and any related disputes are governed by Florida state law without regard to conflicts of law provisions. Any legal proceedings arising from these terms shall take place in courts located in Miami, Florida.
For any inquiries or notices regarding these terms, please get in touch with us at:
Email: [email protected]
Phone: 555-555-1234
Conclusion
We hope these fair and reasonable terms provide clarity on how our website operates and what we expect of users. Please contact us if you have any questions or concerns about these terms. We will promptly address any issues. By using our website, signing up for an account, or making purchases, you affirm your agreement to be bound by these terms. Welcome, and please enjoy using Coconut Girl® Scout Cookies, Ice Cream!